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poolsupplies.com Complaint - The worst customer service - Inground pool cover
poolsupplies.com Complaint

poolsupplies.com Complaint

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The worst customer service - Inground pool cover


Replacement of deluxe winter pool cover. Still no response via email, The couple rare times I actually got through on phone (very early in a.m.)I have been quoted 3 different prices to replace this junk cover from $15.74 shipping to $27.95 shipping and from 30% to 35% proration. And off new price not what I paid. Doesn't seem like anyone there really knows what is going on! very unsatisfactory and will definitely refrain from buying from poolsupplies.com again. Supervisors need to get involved because you are going to lose a lot of business over poor customer service. Thank goodness for reviews on internet to let people know what your customer service is like. Actually it was great last couple years but not any longer.Sad.


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