poolsupplies.com Complaint
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Does not support the full 1yr warranty
Purchased a 21' round pool last June.
After having a pool for 16 years we needed to replace it another. Decided to try this as it was much cheaper. After less than one year the pool has wall has failed in the vertical direction. They are not supporting the full 1yr warranty as they believe it was due to winter. Winter load and ground shift moves the pool in a later direction not the vertical. Do not buy from this company. I should have investigated the complaints before I did.
After having a pool for 16 years we needed to replace it another. Decided to try this as it was much cheaper. After less than one year the pool has wall has failed in the vertical direction. They are not supporting the full 1yr warranty as they believe it was due to winter. Winter load and ground shift moves the pool in a later direction not the vertical. Do not buy from this company. I should have investigated the complaints before I did.
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